Last updated: November 2026
When you submit an enquiry, we collect the personal information you provide: your name, email address, phone number, and delivery address (if applicable). We also collect your order preferences and any notes you include.
Your information is used to process your enquiry, confirm orders, arrange delivery or collection, and communicate about your orders. We may also use it to respond to questions or complaints.
This website uses your browser's local storage to save your basket, wishlist, recently viewed products, reviews, and account details. This data stays on your device and is not transmitted to our servers unless you submit an enquiry.
We do not sell your personal information. We may share it with delivery partners to fulfil your order, or with legal authorities if required by law.
This site uses local storage (similar to cookies) for essential site functionality such as your basket. We do not currently use tracking or advertising cookies.
Under UK data protection law (UK GDPR), you have the right to access, correct, delete, or restrict the processing of your personal data. You can also clear all locally stored data by clearing your browser's site data.
We retain enquiry and order data for as long as necessary to fulfil orders and comply with legal obligations. Local storage data persists until you clear it.
We take reasonable steps to protect your personal information. However, no internet transmission is completely secure, and we cannot guarantee the security of data transmitted to us.
We may update this policy from time to time. The latest version will always be available on this page.
For privacy-related questions, please contact us.